SUPPORT:

when you purchase octo-assist you are provided with an illustrated help document. if you need another copy you can download it here.
octo-assist 1.4
octo-assist 1.3
octo-assist 1.0

for more complicated issues or a simple question that doesn't require a tech support call, we encourage you to use our bulletin board system. it is very easy to use and will generally result in an answer within 24 hours (provided that the question and answer aren't already there!)

if you require more immediate assistance, you can contact biscuit technologies for phone support. for registered users of octo-assist the first 30 days of technical support via email is free, after that you are charged $1.00 per minute of phone support, $10 per email or you can use the FREE bulletin board system.